Do you have ready to go masks?
Our masks are custom-made when ordered, which usually take 1-2 weeks to be fully made, and unfortunately, no longer sell ready to go masks.
Archives: FAQs
Can I order a custom mask?
We do not make customizable masks anymore. We only offer the sizes listed for each mask and what comes on each mask. Sheepskin edging and the Nose Cover are only offered on the ESV Plus and ESV MAXX. Colored Visors are offered on the ESV. The Double Throat latch is only available on the ESV […]
How can I contact you?
We would be happy to hear from you! Please visit our Contact Page, located at the bottom of website.
Do we have the option to choose between different colored visors?
The only mask that has multiple color options for the visor is the ESV. The ESV Plus (Black) and ESV MAXX (Charcoal) do not have the option to choose a different color.
Where are your products made? Do you have a supplier outside of North America?
We are manufactured and shipped out of Ohio. We are the sole supplier of our masks.
How do I wash the mask?
We recommend that our customers wash the mask by hand.
Do you no longer make Draft and Miniature sized masks?
We no longer make these sized masks since the sizes of these horses do vary. If you ever have questions about our sizes, please reach out to us on our Contact Us Page, located at the bottom of website.
Where do you ship orders to?
We currently ship orders to: – Australia – Canada – United Kingdom – United States
How can I do a return?
Please visit our Return Policy page.
How do I know what size to order?
Please visit our Measuring / Sizing chart. If you ever have questions about our sizes, please reach out to us on our Contact Us Page, located at the bottom of website.
